Data Protection & Privacy

Kikriya Privacy Policy — Your Data, Your Rights

Kikriya takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you have as a player on our platform.

Last Updated: January 2025 256-bit SSL Encrypted GDPR-Aligned Practices
Privacy at a Glance

Six Ways Kikriya Keeps Your Data Safe

The most important things to know about how kikriya handles your personal information

End-to-End Encryption

Every piece of data you send to kikriya — from your registration details to your payment information — is protected by 256-bit SSL encryption. This is the same standard used by major banks and financial institutions. Your data is never transmitted in plain text, and it cannot be intercepted in transit.

We Never Sell Your Data

Kikriya does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process your transactions, and improve your experience on the platform. That is it — no exceptions, no hidden arrangements.

Secure Data Storage

Kikriya stores all player data on secure, access-controlled servers. Data at rest is encrypted using industry-standard protocols. Access to player data within kikriya is restricted on a strict need-to-know basis — only team members who require access to perform their job functions can view your information.

You Control Your Preferences

Kikriya gives you direct control over your communication preferences. You can opt in or out of promotional emails, SMS notifications, and in-platform messages at any time from your account settings. Opting out of marketing communications does not affect your ability to receive important account and transaction notifications.

Your Right to Access

You have the right to request a copy of all personal data kikriya holds about you at any time. Submit a data access request to [email protected] and kikriya will provide a full data export within 30 days. This is your data — you are always entitled to see it.

Right to Erasure

If you close your kikriya account and no longer wish your data to be retained, you may request deletion of your personal data. Kikriya will erase your data within 30 days of a verified deletion request, subject to any legal obligations that require us to retain certain records — such as transaction history for anti-money laundering compliance purposes.

This privacy policy was last updated on 1 January 2025. Continued use of kikriya after this date constitutes acceptance of the updated policy.

01 Introduction

Kikriya ("we", "us", "the Platform") is committed to protecting the privacy of every player who registers and plays on kikriya.vip. This Privacy Policy explains what personal data kikriya collects, the purposes for which it is used, how it is stored and protected, and the rights available to you as a data subject.

This policy applies to all players who access kikriya through any device — including desktop browsers, mobile browsers, and the kikriya mobile app. By registering on kikriya or continuing to use the platform after this policy has been updated, you confirm that you have read and understood this Privacy Policy in full.

Kikriya's privacy practices are aligned with internationally recognised data protection standards. We treat your personal data with the same care we would want applied to our own information.

If you have any questions about this policy or about how kikriya handles your data, you can contact our privacy team at any time at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

02 Data We Collect

Kikriya collects personal data in two ways: information you provide directly when registering and using the platform, and information collected automatically through your use of the platform.

Information you provide directly:

  • Full name and date of birth
  • Email address and mobile phone number
  • Mobile money account details (bKash, Nagad, Rocket) used for deposits and withdrawals
  • Government-issued identity document details submitted during verification
  • Communications you send to kikriya support, including chat transcripts and emails

Information collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Session data including login times, pages visited, and time spent on the platform
  • Game activity data including bets placed, games played, and transaction history
  • Cookie and tracking data as described in Section 6

Kikriya collects only the data that is necessary to operate your account, process your transactions, and comply with legal obligations. We do not collect data beyond what is required for these purposes.

Data Type Source Purpose
Name & Date of Birth Registration form Identity verification, age check
Email & Phone Registration form Account communication, 2FA
Payment Details Deposit/withdrawal forms Transaction processing
ID Documents Verification upload KYC compliance, AML checks
IP Address Automatic collection Fraud detection, geo-restriction
Game Activity Platform usage Responsible gaming monitoring

03 How We Use Your Data

Kikriya uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

  • Account management: Creating and maintaining your kikriya account, verifying your identity, and managing your account settings and preferences.
  • Transaction processing: Processing deposits and withdrawals in BDT via your registered mobile money account, and maintaining accurate transaction records.
  • Customer support: Responding to your queries, resolving disputes, and providing assistance through live chat and email.
  • Legal compliance: Meeting our obligations under applicable anti-money laundering (AML) regulations, including Know Your Customer (KYC) verification requirements.
  • Fraud prevention: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of the kikriya platform.
  • Responsible gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling and providing appropriate interventions or support.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the kikriya platform, fix bugs, and develop new features.
  • Marketing communications: Sending promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications.

Kikriya never uses your personal data for automated decision-making that produces legal or similarly significant effects without human review. All account suspension and fraud investigation decisions involve human oversight.

04 Legal Basis for Processing

Kikriya processes your personal data on the following legal bases, depending on the specific purpose of the processing:

  • Contractual necessity: Processing required to fulfil our contract with you — including account creation, transaction processing, and customer support — is carried out on the basis that it is necessary to perform the services you have requested.
  • Legal obligation: Processing required to comply with applicable laws and regulations — including AML/KYC requirements and financial record-keeping obligations — is carried out on the basis of legal obligation.
  • Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring is carried out on the basis of kikriya's legitimate interests in operating a safe and fair platform, provided those interests are not overridden by your rights.
  • Consent: Processing for marketing communications is carried out only where you have given explicit, informed consent. You may withdraw this consent at any time from your account settings or by contacting support.

05 Data Sharing

Kikriya does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: Your payment details are shared with bKash, Nagad, and Rocket solely for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
  • Identity verification providers: Your identity documents may be shared with third-party KYC verification services to confirm your identity and age. These providers process your data under strict data processing agreements with kikriya.
  • Game providers: Aggregated, anonymised game activity data may be shared with kikriya's game content providers for the purpose of game performance monitoring and improvement. No personally identifiable information is shared with game providers.
  • Regulatory authorities: Kikriya may be required to share your data with relevant regulatory or law enforcement authorities where required by applicable law — for example, in connection with an AML investigation or a court order.
  • Business transfers: In the event of a merger, acquisition, or sale of kikriya's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer and given the opportunity to request deletion of your data before the transfer takes effect.

All third parties who receive your data from kikriya are contractually required to handle it in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared.

06 Cookies and Tracking

Kikriya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit kikriya.

Kikriya uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without affecting platform functionality.
  • Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies: Collect anonymised data about how players use kikriya — such as which pages are visited most frequently and where players encounter errors. This data helps kikriya improve the platform. Analytics data is aggregated and does not identify individual players.
  • Marketing cookies: Used to deliver relevant promotional content within the kikriya platform. These are only active where you have consented to marketing communications.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the kikriya platform. For more information on managing cookies, refer to your browser's help documentation.

07 Data Retention

Kikriya retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and legitimate business needs. The following retention periods apply:

  • Account data (name, contact details, identity documents): Retained for the duration of your account and for 5 years after account closure, in accordance with AML record-keeping requirements.
  • Transaction records: Retained for 5 years after the date of the transaction, as required by financial regulations.
  • Customer support communications: Retained for 2 years after the date of the communication.
  • Game activity data: Retained for 2 years for responsible gaming monitoring purposes, then anonymised.
  • Marketing consent records: Retained for the duration of your account and for 1 year after account closure as evidence of consent.

After the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of the retention period, kikriya will delete all data that is not subject to a legal retention obligation.

08 Your Rights

As a kikriya player, you have the following rights in relation to your personal data. To exercise any of these rights, contact kikriya at [email protected] with the subject line "Data Rights Request".

Right of Access

Request a copy of all personal data kikriya holds about you. We will provide a full data export within 30 days.

Right to Rectification

Request correction of any inaccurate or incomplete personal data kikriya holds about you.

Right to Erasure

Request deletion of your personal data, subject to legal retention obligations that may apply.

Right to Restriction

Request that kikriya restricts processing of your data while a dispute or correction request is being resolved.

Right to Portability

Request your data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to processing of your data for marketing purposes or where processing is based on legitimate interests.

Kikriya will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, and you will be notified of the extension and the reason for it.

09 Data Security

Kikriya implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and kikriya's servers.
  • AES-256 encryption for sensitive data stored at rest, including identity documents and payment details.
  • Multi-factor authentication for all kikriya staff who have access to player data systems.
  • Role-based access controls ensuring that only authorised personnel can access specific categories of player data.
  • Regular security audits and penetration testing conducted by independent third-party security specialists.
  • Automated intrusion detection systems that monitor for unusual access patterns and potential security breaches in real time.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, kikriya will notify affected players without undue delay and will take immediate steps to contain and remediate the breach. Kikriya will also notify relevant regulatory authorities as required by applicable law.

While kikriya takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

10 Children's Privacy

Kikriya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If kikriya becomes aware that a player is under 18, the account will be suspended immediately, all data associated with the account will be deleted, and any deposits made will be returned to the original payment method.

If you believe that a minor has registered on kikriya, please contact us immediately at [email protected]. Kikriya takes underage access extremely seriously and will act on all reports promptly.

11 Third-Party Services

The kikriya platform integrates with a number of third-party services to deliver its full functionality. These include mobile payment providers, identity verification services, and game content providers. Each of these third parties operates under its own privacy policy and data protection practices.

Kikriya is not responsible for the privacy practices of third-party services. However, kikriya carefully vets all third-party partners before integration and requires all partners to meet minimum data protection standards as a condition of their engagement with kikriya. All data sharing with third parties is governed by formal data processing agreements.

The kikriya platform does not contain links to external websites. All content and functionality is contained within the kikriya domain. If you navigate away from kikriya to a third-party website through any means, kikriya's privacy policy no longer applies and you should review the privacy policy of the site you are visiting.

12 Policy Updates

Kikriya may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. When this policy is updated, the revised version will be published on this page with an updated "Last Updated" date.

For significant changes to how kikriya collects or uses your personal data, we will notify registered players via email or in-platform notification at least 7 days before the changes take effect. Your continued use of kikriya after the effective date of any changes constitutes your acceptance of the updated policy.

Kikriya recommends that all players review this Privacy Policy periodically. The current version is always available at kikriya.vip/privacy-policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how kikriya handles your personal data, please contact our privacy team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

  • Email: [email protected]
  • Subject line for data requests: "Data Rights Request"
  • Subject line for privacy queries: "Privacy Enquiry"
  • Response time: Within 5 business days for general enquiries; within 30 days for formal data rights requests
  • Live Chat: Available 24/7 from your kikriya account dashboard

Kikriya's support team is available around the clock. Whether you have a quick question about your data or need to submit a formal rights request, we are here to help and will treat your enquiry with the seriousness it deserves.

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Your Privacy is Protected — Join Kikriya Today

Over 500,000 Bangladesh players trust kikriya with their data and their money. Bank-grade encryption, zero data selling, and full transparency — that is the kikriya standard. Create your free account and start playing safely.